How can we help?

Kobana is a financial automation and management platform. We connect your company to dozens of Brazilian banks through a single API, allowing you to issue invoices, make payments, and track statements from all your accounts in one place. Our goal is simple: take care of your financial processes so you can focus on what really matters.

Kobana serves companies of all sizes that need to automate their financial management: SMEs looking to reduce manual work and delinquency, medium-sized companies seeking multi-bank integration, large companies with high transaction volumes, and fintechs and platforms that need a white-label solution. We serve various segments: retail, services, industry, education, healthcare, real estate, and more.

We integrate with more than 38 Brazilian banks, including Banco do Brasil, Bradesco, Itau, Santander, Caixa, Sicoob, Sicredi, Banrisul, Inter, BTG, Safra, C6, Nubank, Stone, among others. The complete list is available at /en/integrations/banks. Did not find your bank? Contact us.

No. Kobana is not a bank and does not replace your bank accounts. We are a banking gateway that connects the accounts you already have at different banks, centralizing management in a single platform. You continue using your banks normally, but with the advantage of managing everything in one place.

Creating an account is simple: access kobana.com.br/en/signup, fill in your details (name, email, company ID), confirm your email, and you're done! Registration takes less than 2 minutes and you have immediate access to the dashboard. We don't ask for a credit card to get started.

Yes! We offer a free sandbox environment where you can test all API and dashboard features with simulated data. Additionally, new users have a trial period to learn about the platform before choosing a plan.

You can add as many users as you need: access Settings > Users in the dashboard, click 'Invite user', enter the email and select the access profile. We offer more than 340 granular permissions so you can control exactly what each user can see and do.

Access Settings > Security, click 'Enable two-factor authentication', scan the QR Code with your authentication app (Google Authenticator, Authy, etc.) and enter the generated code to confirm. From then on, you'll need to enter the code with each login.

Kobana offers several options: registered invoice (traditional, accepted at any bank), PIX Billing (dynamic or static QR Code), Bolepix (hybrid invoice with PIX QR Code), Payment link (customizable checkout page) and Installments (scheduled payments). All can be generated through the dashboard or via API.

The registered invoice is sent to the bank even before being paid, ensuring more security. With Kobana, you can generate invoices via API or dashboard, register instantly, customize layout and instructions, configure interest and penalties, and receive automatic settlement when paid.

The communication workflow is an automatic sequence of messages sent to your customers at strategic moments: before due date (reminder), on due date, after due date (collection), and payment confirmation. You can configure sending by email, SMS, or WhatsApp.

There are several ways: Dashboard (list of billings with updated status), Webhooks (real-time notification to your system), API (check the status of any billing), Reports (export lists of paid/pending billings). We recommend configuring webhooks for automation.

You can make various types of payments: invoices from any bank, taxes (DARF, GPS, GRU, GARE, GNRE), utility bills (electricity, water, gas, phone), PIX transfers (24/7), TED transfers, and internal transfers between Kobana accounts. All can be done individually or in batches.

Yes! You can schedule payments for future dates. The payment will be executed automatically on the scheduled date. You can cancel or edit schedules until the execution date. For PIX transfers, the schedule is executed in seconds on the chosen date.

Via Dashboard: access Payments > Batch, import a CSV or CNAB file and confirm. Via API: send a list of payments in a single request. We validate all data before processing, pointing out errors for correction before execution.

The process depends on the bank. API connection (fastest): access Settings > Bank Accounts, select your bank, enter credentials and you're done! CNAB/EDI connection: configure file exchange with your bank and register the connection in Kobana. We have specific guides for each bank.

Yes! We have integrations with the main ERPs: TOTVS, SAP, Omie, Bling, Tiny, ContaAzul, and many others. In addition to native integrations, our API allows connecting any system that supports webhooks or HTTP calls.

Simple integration (dashboard only): Immediate. Basic API integration: 1-3 days. Complete integration (billing, payments, statements, webhooks): 1-2 weeks. Our documentation is complete and our support team helps at all stages.

Our complete documentation is at developers.kobana.com.br. There you'll find integration guides, endpoint reference, code examples, interactive Try it out, official SDKs (Ruby, PHP, Python, Node.js), and sandbox for testing.

Webhooks are real-time notifications we send to your system when events occur (payment confirmed, invoice generated, etc.). To configure: access Settings > Webhooks, enter your endpoint URL, select events and save. We have automatic retry in case of failure.

Use our sandbox environment at sandbox.kobana.com.br. Create a test account, use sandbox credentials and make calls normally. Data is simulated, with no real effect. When ready, migrate to production by just changing the credentials.

Security is an absolute priority. We implement end-to-end encryption (TLS 1.3), encrypted data at rest (AES-256), redundant cloud infrastructure, 24/7 monitoring, two-factor authentication, more than 340 granular permissions, and complete audit logs.

Yes, we are in full compliance with LGPD. We implement clear data collection and use policies, data subject rights (access, correction, deletion), explicit consent when necessary, incident response processes, and designated DPO. More details at /privacy.

If you identified a vulnerability, report responsibly to security@kobana.com.br. Include detailed description, reproduction steps, and potential impact. We value and recognize security researchers.

Our prices are based on transaction volume and features used. We offer plans starting from small operations, per-transaction pricing (invoice, PIX, payment), and custom plans for high volume. For detailed values, access /pricing or contact our sales team.

It depends on the chosen plan. Some plans have a fixed monthly fee + per-transaction fee, others are 100% usage-based (pay as you go). We don't charge setup fees for standard plans. Our sales team can help find the ideal option.

Yes! You can upgrade or downgrade at any time. Upgrade: activated immediately. Downgrade: effective in the next billing cycle. There is no penalty for plan changes.

We offer several channels: chat in the dashboard (fast response during business hours), email (support@kobana.com.br), Help Center (support.kobana.com.br). Our team is Brazilian and responds quickly.

Human support: Monday to Friday, 8am to 6pm (Brasilia time). 24/7 channels: Help Center (articles and tutorials), API documentation, Platform status at status.kobana.com.br. For enterprise clients, we offer extended support according to SLA.

Yes! Free: periodic webinars, video tutorials, complete documentation, interactive demos. On demand (enterprise plans): customized training, assisted onboarding, Q&A sessions with specialists.