Privacy Policy
Transparency about how we collect, use and protect your data, in compliance with the Brazilian General Data Protection Law (LGPD).
Last updated: March 15, 2021
1. Definitions
For the purposes of this Privacy Policy, the following definitions apply:
General Data Protection Law (LGPD)
Federal Law No. 13,709 published on August 14, 2018 that regulates Personal Data Processing activities.
Processing
Any operation performed on personal data, such as collection, production, reception, classification, use, access, reproduction, transmission.
Data
Any information related to an identified or identifiable natural person.
Services
Any service provided by Kobana, both for individuals and legal entities.
Controller
Natural or legal person, public or private, responsible for decisions regarding data processing.
Processor
Natural or legal person, public or private, that processes personal data on behalf of the controller.
2. Data Collection
Information you provide directly to us, such as full name, email, date of birth, location, tax ID, address, landline and/or mobile phone, social media profiles.
The platform allows clients to send the information necessary to generate billing documents, such as bank slips, PIX and others.
We automatically collect information about your device, including operating system, IP address, geographic location information and device identification.
We may obtain publicly available data, such as from social media profiles, or receive it from partners or service providers.
We use technologies such as cookies, web beacons and pixels to collect data about Service usage.
3. Data Usage
We use your personal data to:
Provide our Services
In cases where data is sent by our Clients for processing collections and payments.
Improve our Services
Offer a personalized experience and continuously enhance our platform.
Provide support
Ensure the security of data subjects and provide adequate service.
Comply with legal and regulatory obligations
Meet the legal requirements applicable to our sector.
Fulfill contractual obligations
Honor the commitments made with our Clients.
4. Data Protection
We adopt technical and organizational measures to protect your data:
We conduct periodic reviews seeking to keep them updated with the best available technology.
We have a White Hat policy, with incentives and rewards for those who report security vulnerabilities.
5. Data Sharing
Your data may be shared in the following situations:
Suppliers
We share data with service providers that we use as support for platform operation.
Clients
We receive and process data from Clients who hire our Services for billing generation.
Corporate Operations
In cases of sale of our assets or as part of due diligence in merger or acquisition processes.
Authorities
We share data to comply with requests from public authorities and investigate fraud or other illegal conduct.
6. Data Subject Rights
According to LGPD, you have the following rights:
Access
You can request access to your own Data that we collect and store.
Review and Deletion
You can request that we review, modify or delete your own Data.
Withdrawal of Consent
You can revoke your consent and request the deletion of stored data.
To exercise your rights or clarify questions about this Privacy Policy, contact us:
Kobana Tecnologia Ltda.
Calcada das Margaridas, 163, Sala 02 Centro Comer, Alphaville - Barueri, SP - CEP 06453-038
CNPJ: 05.813.794/0001-26