Terms and Conditions

This service covers the website, subdomains, APIs, applications, technical documentation and software related to the Kobana platform.

Documents incorporated by reference: - API Terms - Service Level Agreement - Security Policy - LGPD Compliance

**Eligibility** The service is intended exclusively for business users who do not qualify as consumers.

**Account Registration** Registration requires complete and accurate information. Users are responsible for keeping credentials confidential and choosing strong passwords.

**Responsibility** Users will be required to immediately inform the Owner if they believe their personal information has been compromised.

**Restrictions** The use of automated and shared accounts is prohibited unless expressly authorized.

**Deactivation** Deactivation is possible via platform tools or direct contact, but only after the expiration of the paid period.

**Suspension and Deletion** The Owner may suspend accounts for violation of terms, illegal or offensive conduct, without prior notice.

**Owner Content** All content is protected by intellectual property rights under "some rights reserved" license.

**User Content** The Owner does not filter or moderate such content, but reserves the right to remove violating content without notice.

**Granted Rights** By providing content, the User grants a non-exclusive license to the Owner to process such content for the operation and maintenance of this service.

**Content Responsibility** Users are solely responsible for content provided and waive moral rights.

Access to data via API is subject to the general terms. The Owner is not responsible for damages resulting from the use of APIs or third-party services.

The following are prohibited: - Violation of laws - Violation of third-party rights - Damage to legitimate interests of the Owner - Offensive conduct

The Owner may deny access, terminate contracts or report any illegal conduct to the competent authorities.

The Owner grants a revocable, non-exclusive, non-sublicensable and non-transferable license to use software included in the service.

Access to the original source code is prohibited. Algorithms and procedures remain exclusive property of the Owner.

**Paid Products** Prices, descriptions and availability are subject to change without notice.

**Purchase Process** Users can modify information at any time or stop the process without consequences.

**Order Submission** Order submission commits the User to pay the agreed price, taxes and specified fees.

**Prices** Prices are displayed including all applicable fees, taxes and expenses.

**Offers and Discounts** Offers and discounts are valid according to specific criteria, at the sole discretion of the Owner, without generating future rights.

Payments are managed by the Owner or third parties. If payment fails, the Owner will have no obligation to fulfill the order.

Users do not gain rights until full payment is received.

**Cancellation** The User has a contractual right to cancel within 30 days from signing the contract.

**Money Back** 30-day money-back guarantee for unsatisfactory services, using the same original payment method.

**Automatic Renewal** Subscriptions are automatically renewed through the payment method chosen by the User at the time of purchase.

**Duration** Renewal maintains the same period as the original subscription.

**Termination** Termination is possible via clear notice to the Owner. If sent before renewal, it ends at the end of the current period.

The Owner reserves the right to interrupt the service for maintenance. May suspend or terminate the service entirely within legal limits, cooperating with users for data recovery.

The service may be unavailable due to force majeure events beyond reasonable control.

All copyrights, trademarks, patents and designs related to Kobana belong to the Owner or licensors, protected by international laws.

The Owner may change the terms at any time. Continued use implies acceptance. Previous versions available upon request.

**Applicable Law** Legislation of the place where the Owner is located (Rio de Janeiro, Brazil).

**Jurisdiction** Exclusive jurisdiction of the courts of the Owner's headquarters location.

**Invalidity of Clauses** Null provisions do not void the entire contract, unless essential or if they become an unacceptable burden.

Users should consult the Privacy Policy for information about personal data processing.