Kobana

Professional collections for teams without a collections department

From service firms to schools, from property managers to SaaS: the workflow follows every charge from due date to payment, the way your industry needs it.

Dashboard showing the portfolio snapshot: receivables, overdue, agreements and review queue

Find the solution for your business

Every industry collects differently. The workflow adapts to yours.

SMBs
Finance is you, one more person and a spreadsheet. The workflow takes over tracking charges and gives you your time back.
  • Workflow ready in minutes, no implementation project
  • No charge forgotten in a spreadsheet
  • Debtor portal so customers can resolve things without contacting support
  • Task queue with only what actually needs a human
Recurring Services
Consultancies, agencies, accounting firms and service subscriptions with monthly fees and retainers.
  • A reminder before the due date cuts down on late payments
  • Progressive escalation without embarrassing the customer
  • Payer classification guides the workflow's tone
  • Discounted agreements to settle quickly
Education
Schools, courses and educational institutions with tuition fees and a high cost of relationship.
  • Friendly tone in the early steps — it's the student's parent, not a repeat offender
  • Contact limits per family, not per tuition fee
  • Portal for parents to check balances and negotiate
  • Legal window respected in every state
Real Estate
Property managers and real estate agencies with rent, condo fees and charges.
  • Workflow per property portfolio
  • Installment agreements with recorded acceptance
  • Legal hold for cases in litigation
  • Full audit trail for reporting back to the property owner
SaaS and Technology
Software companies with recurring billing and involuntary churn to fight.
  • API-first: your backend creates the charges, the workflow follows them
  • Real-time webhooks for payment, agreement and dispute events
  • Collections integrated into the subscription cycle
  • Full telemetry for your data team
Collections as a Service
Firms and agencies that collect on behalf of third parties and need to prove every step.
  • Append-only evidentiary audit trail
  • Delivery receipts preserved as evidence
  • Native state-by-state contact compliance
  • Negative credit reporting and formal notice with mandatory human review
Operations task queue with priorities and due dates
Task queue with only what actually needs a human: priorities and due dates.
Debtor portal for self-service
Debtor portal: parents, students and customers can resolve things without contacting support.

Challenges we solve

The most common pain points for anyone who collects — and how the workflow responds to each one.

“We only remember to collect when cash gets tight”

How we solve it

  • The workflow tracks every charge automatically, from due date to payment
  • Portfolio report on the dashboard: receivables, overdue, delinquency aging
  • No invoice is left without a workflow
“I'm afraid of collecting from someone who already paid”

How we solve it

  • Event-based interruption: payment stops the workflow instantly, including queued messages
  • Revalidation with fresh data milliseconds before every send
  • "I already paid" flow with proof and human verification
“Aggressive collections destroy the relationship”

How we solve it

  • Message tones from friendly to firm, escalating with the delay
  • Per-person contact limits — never a barrage
  • Self-service portal so customers can resolve things privately
“What if I get challenged legally?”

How we solve it

  • Legal window by state evaluated before every send
  • Immutable audit trail with a reason for every action and non-action
  • Suppressions for litigation, statute of limitations and vulnerability cases
  • Negative credit reporting and formal notice only with human approval

What your portfolio numbers tell you

The dashboard shows both the snapshot and the trend: amounts receivable, overdue and collected this month, amount under agreement, disputes past SLA, the human review queue and delinquency aging — with month-over-month variation when there's a comparison baseline.

See the solution for your industry

A demo with a portfolio scenario like yours: workflows, agreements, disputes and the portal.