Notify your customers at the right time, through the right channel

Configure once and let Kobana handle the rest. Send due date reminders, payment confirmations, and automatic alerts via email, SMS, or WhatsApp without lifting a finger.

Schedule a chat

Automated communication rules illustration with email, SMS, and WhatsApp

30%

less delinquency

sending channels

+20

available triggers

24/7

automatic sending

Real automation, from registration to payment

Choose the trigger

Define which event triggers the communication: boleto registered, 3 days before due date, payment confirmed, boleto overdue, and over 20 options.

Configure the channel

Send via email, SMS, or WhatsApp. Configure different accounts for each type of communication and customize senders and signatures.

Customize the message

Use templates with dynamic variables. Customer name, amount, due date, boleto link: everything filled automatically with each send.

Track in real time

See who received, who opened, who clicked. Identify failed deliveries and resend with one click. Complete history of each communication.

Less manual work, more on-time payments

Reduced delinquency

Automatic reminders before due date increase on-time payment rate by up to 30%. Your customers won't forget anymore.

Team hours saved

Automate repetitive tasks and free your team for strategic activities. One initial configuration replaces hundreds of manual sends.

Professional experience

Consistent communications, at the right time, with your company's look. Your customers notice the organization and trust your business more.

The right channel for each moment

Customizable HTML templates with your brand's logo and colors. Attach the boleto in PDF automatically. Open and click tracking.

SMS

Short messages with a link to view the boleto. High open rate (above 95%). Integration with Zenvia and Twilio gateways.

Messages through the channel your customers use most. Integration via official API. Support for formatted messages.

Start automating in minutes

Configure your sending account

Connect your email server or use our infrastructure. For SMS and WhatsApp, configure the integration with your provider.

Create your template

Write the message and add variables. Test the preview with real data before activating.

Define the rule

Choose the event that triggers the notification, the sending channel, and which tags should receive.

Activate and monitor

Activate the rule and monitor sends in real time. Adjust based on results.

How our customers use it

Language school

Parents forgot to pay tuition. Solution: Email with boleto 7 days before, SMS the day before, confirmation when paid. Result: 40% less delinquency.

Benefícios:

Automatic reminders
Multiple channels
Reduced delays

Subscription e-commerce

High cancellation rate due to forgetfulness. Solution: WhatsApp 3 days before renewal, email on the day, reminder for overdue. Result: 25% more retention.

Benefícios:

Subscriber retention
Proactive communication
Fewer cancellations

B2B service provider

Corporate clients demanded professional communication. Solution: Personalized emails per client, copy to finance department. Result: Receipt in 28 days (was 45).

Benefícios: